Terms of service
Welcome to Piink Moon!
By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.
By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.
✨ Products
We do our best to accurately describe and display all products. Please remember that crystals and handmade items are natural and unique — slight variations in colour, size, or shape are normal and make each piece special.
We do our best to accurately describe and display all products. Please remember that crystals and handmade items are natural and unique — slight variations in colour, size, or shape are normal and make each piece special.
We cannot guarantee outcomes associated with the use of crystals, candles, or other energetic tools. They are intended to support personal intentions, but they are not medical treatments or guaranteed solutions.
✨ Orders
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at any time for reasons such as payment issues, stock availability, or suspected misuse.
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at any time for reasons such as payment issues, stock availability, or suspected misuse.
Once placed, orders cannot be changed or cancelled if they have already been processed or shipped.
✨ Pricing
We reserve the right to change prices at any time without notice.
We reserve the right to change prices at any time without notice.
✨ Shipping
We carefully package each order with love and care. However, we are not responsible for delays, damage, or loss once a parcel has been handed over to the postal service.
Please double-check your shipping address at checkout — we are not liable for orders sent to incorrect addresses provided by the customer.
We carefully package each order with love and care. However, we are not responsible for delays, damage, or loss once a parcel has been handed over to the postal service.
Please double-check your shipping address at checkout — we are not liable for orders sent to incorrect addresses provided by the customer.
✨ Returns
We offer returns on eligible items within 7 days of receiving your order (please see our Refund Policy for full details).
Items must be unused, unopened, and in original condition.
Return shipping is the customer's responsibility.
We offer returns on eligible items within 7 days of receiving your order (please see our Refund Policy for full details).
Items must be unused, unopened, and in original condition.
Return shipping is the customer's responsibility.
Sale items, digital downloads, mystery boxes, and custom orders are final sale and cannot be returned.
✨ Intellectual Property
All content on this site — including photos, product descriptions, designs, and branding — belongs to Piink Moon. You may not copy, reproduce, or use our content without written permission.
All content on this site — including photos, product descriptions, designs, and branding — belongs to Piink Moon. You may not copy, reproduce, or use our content without written permission.
✨ Disclaimer
Crystals, candles, and energy products offered by Piink Moon are not substitutes for professional advice or treatment. Always seek advice from qualified healthcare providers if needed.
Crystals, candles, and energy products offered by Piink Moon are not substitutes for professional advice or treatment. Always seek advice from qualified healthcare providers if needed.
Use of our products is at your own discretion and risk.
✨ Changes to Terms
We may update these Terms & Conditions from time to time. By continuing to use our site after updates, you agree to the changes.
We may update these Terms & Conditions from time to time. By continuing to use our site after updates, you agree to the changes.
Thank You
Thank you for choosing Piink Moon and trusting us to be part of your journey.
We’re so grateful to walk beside you.
Thank you for choosing Piink Moon and trusting us to be part of your journey.
We’re so grateful to walk beside you.